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When you create a workforce employees are proud of, the benefits for your hotel business are many, including increased revenue, happier guests, increased customer loyalty and lower staff turnover.

Con la inminente escasez de personal de hostelería, es más importante que nunca retener a los mejores trabajadores. Los incentivos para el personal del hotel son una excelente manera de atraer talento, motivar a los empleados y hacer crecer su negocio hotelero.

La reputación de un hotel de cinco estrellas no es casual. Se gestiona meticulosamente. Aprenda técnicas de gestión de la reputación hotelera que le ayudarán a aumentar las reservas y a construir una presencia prestigiosa.

GOPPAR is a key hotel revenue metric. It helps properties look beyond room revenue and paints a picture of hotel profitability. Here’s how to calculate GOPPAR using a few data points.

La excelente comunicación con los huéspedes del hotel es de gran ayuda. Le ayuda a fidelizar y a aumentar los ingresos. Repase lo que se debe y no se debe hacer en materia de comunicación y conozca las últimas tendencias.

Increasing your hotel’s corporate and group bookings can have a big impact on your overall revenue. But knowing how to strengthen this side of your business is key.

Personalizing your guest experience is a sure way to delight guests, encourage positive reviews, and bring them back again and again. ‍Personalization doesn’t have to be difficult. It just needs to be done right.

Sustainability is becoming more important for the hospitality industry by the day. With the frightening results of climate change, travelers are looking for ways to reduce their impact on the environment.

Try new amenities regularly to keep your offering fun, exciting and engaging for your guests. That gives you the best chance to stay relevant and continuously draw in the right travelers.

In this update, we delve into the ever-evolving world of hotel management, exploring common challenges faced by hoteliers and presenting cutting-edge solutions that have emerged this year.

Yield management is a vital part of revenue management, helping you increase revenue and profitability. Applying this pricing strategy to your hotel isn’t too difficult. Learn how to get started here.

ADR and RevPAR give you a basic idea of your hotel’s performance. They’re both easy to calculate, understand and measure over time. That makes them a great source of information for your data-powered revenue strategy.